FAQs
Will Date or Dump improve my relationships?
Probably not. But please do let us know if it does.
Where do you ship?
For now, we only ship to the UK and USA. We are working on shipping worldwide. Follow our socials for further updates!
Duties and taxes, what about those?
Some orders may attract import duty and local taxes if ordered from overseas.
Date or Dump is not responsible for paying these costs and it is the responsibility of the customer to pay and ensure that these costs are checked prior to placing your order.
Can I return my game?
Yes! To do so, please contact us at info@dateordump.co.uk
The game must be returned within 30 days of purchase and be unused. It must be in perfect condition and in its original packaging.
Refunds or exchanges will be given only if the packaging is unbroken or the product is faulty. We have the right to refuse returns of any orders that are not returned to us in a resalable condition. Buyer is responsible for return postage costs and any loss in value if an item isn't returned in original condition.
Please note that it may take up to 10 days for your returned items to be received by us.
It may take a further 5 working days for us to process your refund after receiving it.
My copy is faulty, what do I do?
Please inspect your order when you get it and contact us immediately if the item is defective or damaged so that we can put it right.
If you are unhappy with the quality of your order you need to email info@dateordump.co.uk. Please include your order number and any photographs to highlight the issue.